Apple's macOS is a secure operating system, and at the heart of its security is your password: you will need this whenever you install new software or make changes to macOS via System Preferences. Jan 15, 2020 To use your Apple ID to reset an account's password, the Apple ID must be associated with that account. You would have associated your Apple ID with your user account either when you initially set up your Mac or when you added user accounts. Aug 27, 2020. Or, if you have a different account on the Mac that you know the password to, you can recover your Mac admin password by following these steps: Click on the Apple logo in the top left of the tools bar and click Log Out. Select the alternative account and enter the password. Open System Preferences Users & Groups. A single Apple ID and password gives you access to all Apple services. Learn more about Apple ID.
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If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your iPhone, which deletes your data and settings, including the passcode.
If you backed up your iPhone, you can restore your data and settings after restoring your iPhone. If you never backed up your iPhone before you forgot your passcode, you won't be able to save the data on your iPhone. Follow the steps below to remove your passcode.
You need a computer to follow the steps below. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.
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Remove the passcode on iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
- Make sure that your iPhone isn't connected to your computer.
- Press and hold the Side button and one of the volume buttons until the power off slider appears. Drag the slider to turn off your iPhone. Then connect your iPhone to your computer while holding the Side button. Keep holding the Side button until you see the recovery mode screen.
- If you backed up your iPhone, after you remove the passcode, restore your data and settings.
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- Make sure that your iPhone isn't connected to your computer.
- Press and hold the Side button until the power off slider appears. Drag the slider to turn off your iPhone. Then connect your iPhone to your computer while holding the Volume down button. Keep holding the Volume down button until you see the recovery mode screen.
- If you backed up your iPhone, after you remove the passcode, restore your data and settings.
Remove the passcode on iPhone SE (1st generation), and iPhone 6s and earlier
- Make sure that your iPhone isn't connected to your computer.
- Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your iPhone. Then connect your iPhone to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.
- If you backed up your iPhone, after you remove the passcode, restore your data and settings.
Restore your iPhone
- Locate your iPhone on your computer. When you see the option to Restore or Update, choose Restore. The Finder or iTunes will download software for your iPhone. If it takes more than 15 minutes, your iPhone will exit recovery mode, and you'll need to select your iPhone model above and repeat the steps to remove the passcode.
- Wait for the process to finish. Then set up and use your iPhone.
Still need help?
- If you can't update or restore your iPhone using recovery mode, or you can't use recovery mode because of broken or stuck buttons,contact Apple Support. Then follow the steps to set up service for your iPhone.
- If you're asked to enter your Apple ID and password while you're setting up your iPhone, learn what to do.
Reset your password
Use the steps below to reset your password from any trusted iPhone, iPad, iPod touch or Mac. You can also use a friend or family member's iPhone, iPad or iPod touch. If that doesn't work, you may not be signed into iCloud on an eligible device or have two-factor authentication enabled for your Apple ID. Follow these steps instead.
On your iPhone, iPad or iPod touch
- Go to Settings.
- Tap [your name] > Password & Security > Change Password.
- If you are signed in to iCloud and have a passcode enabled, you will be prompted to enter the passcode for your device.
- Follow the onscreen steps to update your password.
On your Mac
With macOS Catalina:
- Choose Apple menu > System Preferences, then click Apple ID.
- Click Password & Security.
- If you're asked to enter your Apple ID password, click 'Forgot Apple ID or password' and follow the onscreen instructions. You can skip the final steps below.
- Click Change Password. Before you can reset your Apple ID password, you'll be required to enter the password you used to unlock your Mac.
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- Choose Apple menu > System Preferences, then click iCloud.
- Choose Account Details.
- If you're asked to enter your Apple ID password, click 'Forgot Apple ID or password' and follow the onscreen instructions. You can skip the final steps below.
- Click Security > Reset Password or Change Password. Before you can reset your Apple ID password, you'll be required to enter the password you used to unlock your Mac.
Use a trusted phone number, trusted email or a recovery key
You may be able to reset your password using a trusted phone number, or trusted email. Which is better for mac avast or avg. If you have a recovery key, you can use the recovery key to help reset your password.
If you can't access any of your devices
You can reset your Apple ID password on a friend or family member's iPhone, iPad or iPod touch using the Apple Support app or the Find My iPhone app.
Use the Apple Support app
To reset your password using the Apple Support app on a friend or family member's iPhone, iPad or iPod touch with iOS 12 or later, the owner of the device will need to download the Apple Support app.
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Ask the owner of the device to open the App Store on their iPhone, iPad or iPod touch, then search for Apple Support and download the app. Then open the Apple Support app and follow these steps:
- Under Topics, tap Passwords & Security.
- Tap Reset Apple ID password.
- Tap Get Started, then tap 'A different Apple ID'.
- Enter the Apple ID that you need to reset the password for.
- Tap Next, then follow the steps on your screen until you receive confirmation that your Apple ID password is changed.
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Use the Find My iPhone app
If your friend or family member's device is running iOS 9 to iOS 12 and they can't download the Apple Support app, use the Find My iPhone app instead.
- Open the Find My iPhone app.
- When a Sign In screen appears, make sure the Apple ID field is empty. If you see someone else's user name, erase it.
- Tap Forgot Apple ID or Password, then follow the onscreen steps.
Don't see a Sign In screen? Tap Sign Out. After you sign out, make sure the Apple ID field is empty. Then tap Forgot Apple ID or Password, and follow the onscreen steps.
If you tried the previous steps or live in a country or region where the Support App is not available, you can still reset your password and regain access to your account by using account recovery. In some cases, you may have the option to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Find out more about account recovery.
If you can't change or reset your password
If you tried the previous steps and were unable to change or reset your password, you may not be signed into iCloud on an eligible device or have two-factor authentication enabled for your Apple ID. You'll need to try these steps instead.
Accounts with or without security questions
- Go to your Apple ID account page and click 'Forgot Apple ID or password'.
- Enter your Apple ID. Did you forget your Apple ID?
- Select the option to reset your password, then choose Continue.
- Choose how to reset your password:
- If you have an account with security questions set up, you can select 'Answer security questions' and follow the rest of the steps.
- To get email instead, select 'Get an email'. To reset your password, use the email that we send to your primary or rescue email address. Didn't get the email?
- If asked for a Recovery Key, use the steps for two-factor authentication or two-step verification instead.
After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.
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Accounts with two-step verification
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- Go to your Apple ID account page and click 'Forgot Apple ID or password'.
- Enter your Apple ID, select the option to reset your password, then choose Continue. Did you forget your Apple ID?
- Enter your Recovery Key for two-step verification.*
- Choose a trusted device.* We'll send your device a verification code.
- Enter the verification code.
- Create a new password, then select Reset Password.
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After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.
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Get more help
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- To reset your password, you need to know the email address for your Apple ID. Don't know the email address associated with your Apple ID?
- If you still can't sign in with your Apple ID and password, make sure that you entered the correct Apple ID. In most cases, your Apple ID is also the primary email address of your Apple ID account.
- In some cases, you may be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address.
- Still need help? Contact Apple Support.